Frequently asked questions about mediation
Below you will find answers to the questions I am asked most often. Is your question not among them? Feel free to get in touch.
About mediation and the mediator
What is an MfN-registered mediator?
An MfN-registered mediator is listed in the quality register of the Dutch Mediators Federation (MfN), the Dutch quality register for mediators. That label is not easily earned: a registered mediator has demonstrated their skills and experience through various assessments and continues to take further training. So you know you are working with a professional, experienced and competent mediator.
Every MfN-registered mediator is bound by the code of conduct for mediators and the complaints procedure. If you have a complaint, you can submit it in an accessible way. Read more about the advantage of an MfN-registered mediator.
Why divorce with a mediator rather than a lawyer?
A lawyer mainly looks at the legal position of the parties, even when acting for both of you. A mediator puts the people first and helps you decide for yourselves. I do not ignore the legal reality, quite the contrary. But I help you focus on what connects you and on the interests underlying the conflict. That way you arrive at fair and lasting solutions.
In a divorce, a lawyer is always needed in the end: only a lawyer can file the documents with the court. I prepare all the documents. The lawyer I work with checks them once more before they are filed. That provides an extra safeguard for quality. Read more about my partners.
How long does a mediation take?
Three to five sessions of two hours are often enough. It depends on your situation and on how many topics need to be discussed. Read more about how mediation works.
Are the agreements binding?
Only once you sign the recorded agreements. Until then, anyone can end the mediation without being bound by what was discussed. Everything said in the mediation is confidential.
About the costs
What does a mediation process cost?
For divorce and other family matters, I charge €195 per hour including VAT. For employment and business mediation, the rate is €195 per hour excluding VAT. In more than 75% of cases, the mediation costs between €1,500 and €2,500 in total. For a divorce, add €950 for the lawyer and the court fees. There is no extra charge for the meeting room. All details are on the fees page.
Who pays the costs?
We agree on this at the start. Most parties choose a 50/50 split. In employment conflicts, the employer usually pays, although that is not a requirement. However the costs are divided, I always remain impartial and neutral.
Do I qualify for subsidised mediation?
Possibly. If one of you has a low income and few assets, that person may qualify for legal aid (a toevoeging). The government then pays a substantial part of the costs and you only pay a personal contribution. Not every process is eligible. You will find more information on the website of the Dutch Legal Aid Board (Raad voor Rechtsbijstand).
Does DKM Mediation work with a fixed price or "no cure, no pay"?
No. A fixed price is used here and there, but in practice a process rarely goes as expected beforehand. I prefer to take exactly as much time as your situation requires, no more and no less. "No cure, no pay" is not permitted under the MfN rules. That makes sense, because as a mediator I am neutral and have no stake in the outcome.
About the sessions
Where do the sessions take place?
At the office, at home or online: you choose what suits you. My own meeting room in Badhoevedorp is neutral ground, with privacy and calm, and you park for free in front of the door. Sessions at your home or at your business are also possible.
Can the sessions take place online?
Yes. Both the introduction and the mediation sessions can take place online, via a secure video connection. That is convenient if you live far away or far apart, or if sitting together in one room is difficult (for now). A combination is also possible: for example, the introduction online and the sessions at the office.
Can the mediation be in English?
Yes. I conduct mediations in English as well, for example when one of you does not speak Dutch or when you have an international background. The documents can then also be explained in English.
About privacy
How does DKM Mediation handle my data?
Carefully and in accordance with the General Data Protection Regulation (GDPR). I only keep the data needed for the mediation and the administration, and files are stored within the European Union. You can read exactly how this works in the privacy statement.
Another question?
Call me or book a meeting without obligation. I am happy to think along with you.
Online introduction Introduction at the office Call +31 20 659 88 28