Why an MfN-registered mediator?
In the Netherlands, "mediator" is not a protected title. Anyone may call themselves a mediator, even without training or experience. That is why it is wise to check who you are sitting down with. An MfN-registered mediator is listed in the quality register of the Dutch Mediators Federation (MfN). That gives you a number of guarantees.
Trained and assessed
To be admitted to the register, a mediator must complete a recognised training programme and be assessed on knowledge and skills. After that, the bar stays high: a registered mediator must take further training, take part in peer review (intervision) with colleagues and conduct enough mediations to remain registered. That keeps the profession up to date.
I am an MfN-registered mediator specialising in family mediation and employment mediation. These specialisations carry additional requirements for training and experience.
Clear rules
An MfN-registered mediator works according to the MfN Mediation Rules and the code of conduct for mediators. These include:
- Voluntary participation. You take part voluntarily and can always stop.
- Confidentiality. What is discussed in the mediation stays within those four walls. I have a duty of confidentiality, and you also agree not to hold each other to it later.
- Neutrality. I take no sides and have no stake in the outcome. That is also why "no cure, no pay" is not permitted.
A complaint? There is a procedure for that
If you are not satisfied with how I worked as a mediator, please discuss it with me first. If we cannot resolve it together, you can turn to the complaints procedure of the MfN register. It is accessible and costs you nothing. After that, there is also the disciplinary procedure of the Stichting Tuchtrechtspraak Mediators (the foundation for disciplinary proceedings for mediators). With a mediator who is not on the register, you do not have these options.
Subsidised mediation
If one of you has a low income and few assets, the government can pay a large part of the costs through legal aid (a toevoeging) from the Dutch Legal Aid Board (Raad voor Rechtsbijstand). This is only possible with a mediator registered with the Board, and only MfN-registered mediators can register there. I am registered with the Legal Aid Board. Read more about this under fees.
Feel free to check
You can check for yourself whether a mediator really is on the register in the public register on the website of the MfN register. You will find my registration there too.
Get acquainted?
An introductory meeting is without obligation. Book a time straight away or give me a call.
Online introduction Introduction at the office Call +31 20 659 88 28